Return & Refund Policy

1. Eligibility for Returns

• Due to the perishable nature of snacks, returns are accepted only in limited cases.
• Products must be unopened, unused, and in their original packaging.
• Return requests must be made within 48 hours of delivery.

2. Non-Returnable Items

• Opened or partially consumed food items are not eligible for return.
• Products damaged due to improper storage or handling after delivery cannot be returned.
• Items purchased during special offers or clearance sales may not be eligible for return unless defective.

3. Damaged, Defective, or Incorrect Items

• If you receive a damaged, expired, or incorrect product, you must notify customer support within 48 hours of delivery.
• Clear photos or videos of the product and packaging are required for verification.
• After approval, a replacement or refund will be processed.

4. Return Process

• To initiate a return, contact customer support at duvvuridattatreya1101@gmail.com with your order details, issue description, and supporting images.
• Once approved, further instructions will be provided.
• In most cases, return shipping may not be required for perishable items; decisions will be made on a case-by-case basis.

5. Refund Process

• Refunds are processed after verification of the issue.
• Approved refunds will be issued through the original payment method.
• It may take 5–10 business days for the amount to reflect, depending on your payment provider.

6. Replacement Policy

• Eligible products may be replaced with the same item, subject to availability.
• If the product is unavailable, a full refund will be issued.

7. Important Notes

• Slight variations in taste, texture, or packaging may occur and are not considered defects.
• Customers are advised to check product details, ingredients, and expiry information before consumption.

8. Contact Support

• For any return, refund, or product-related concerns, please contact:
• duvvuridattatreya1101@gmail.com