Shipping Policy

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high demand periods, processing times may be slightly extended.

2. Shipping Time

  • Standard delivery usually takes 2–5 business days, depending on the delivery location.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or remote area accessibility.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.
  • Free shipping may be offered on selected orders or promotional campaigns.

4. Packaging & Handling

  • Snacks are carefully packed to maintain freshness and prevent damage during transit.
  • Proper hygiene and safety standards are followed while packaging all food items.

5. Order Tracking

  • Once your order is shipped, a tracking number will be shared via email or message.
  • You can track your order until it is delivered.

6. Delivery Issues

  • If your order is delayed, lost, or marked as delivered but not received, please contact customer support for assistance.
  • We will coordinate with the courier partner to resolve the issue.

7. Incorrect Address

  • Please ensure your shipping details are accurate while placing the order.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Damaged or Tampered Packages

  • If you receive a package that appears damaged or tampered with, do not accept it if possible.
  • If already received, record an unboxing video and report the issue within 24–48 hours to customer support.

9. Contact Support

  • For any shipping-related queries or assistance, please contact:
  • duvvuridattatreya1101@gmail.com